2024 Fall Student Guide

To Access MyHartnell (formerly known as DUO) go to: My Hartnell

If you need help setting up your MyHartnell, please follow the instructions on this video: How to Sign on to DUO 

Once you have logged into the MyHartnell dashboard, click on the Canvas tile to access your courses (whether they are in person, hybrid or fully online). You can also access your Ed Plan, Unofficial Transcripts/Grades, Financial Aid account, buy a Parking Permit and more by clicking on the P.A.W.S. Self Serve tile. The MyHartnell dashboard also has useful resources such as your Hartnell student Gmail, and the Panther Job Board (for on or off campus job openings).

Academic Counseling
(831) 755-6820
Monday - Thursday 9am - 12pm and 1pm - 6pm
Friday: 9am - 12pm / 1pm - 5pm

Admissions and Records
(831) 755-6711 
Monday - Thursday 8am - 6pm
Friday 8am - 1pm 

Financial Aid
(831) 755-6700
Monday - Thursday 8am - 6pm
Friday 8am - 5pm

Starting September 20, 2024
Friday hours change to 8am - 1pm

Library Services
(831) 755-6872
Monday - Thursday 8am - 9pm
Friday 8am - 4pm
Saturday 10am - 2pm

Department of Supportive Services (DSPS)
(831) 755-6700
Monday - Friday 8am - 5pm

EOPS/CARE/CalWorks
(831) 755-6700
Monday - Thursday 8am - 5:30pm
Friday 8am - 5pm

Student Equity Programs
(831) 755-6700
Monday - Friday 8:30am - 5pm

Crisis Counseling and Emotional Wellness
(831) 770-7019
Monday - Friday 9am - 6pm

Open office hours:
Monday - Friday 11am - 12pm

High School Equivalency Program (HEP)
(831) 770-7070
Monday - Thursday 9am - 4pm 
Friday 9am - 2pm by appointment only

Office of Student Life
(831) 755-6700
Monday - Thursday 9am - 6pm and Friday 8am - 5pm

Panther Learning Lab (Tutoring)
(831) 755-6738
Monday - Thursday 10am - 6pm and Friday 10am - 3pm

TRIO Student Support Services
(831) 759-6013
Monday - Friday 8:30am - 5pm

TRIO Upward Bound / Talent Search
(831) 759-6086
Fridays 8am - 4:30pm

Location: Building B, Main Campus

The Financial Aid Office offers a variety of programs to assist you with meeting the costs of higher education. Please click here for more information.

Please check your PAWS Self Serve to review your Financial Aid package. Please complete all of your assigned tasks. This will help ensure your aid is dispersed in a timely manner.

For students who see the Campus Logic notification on Self Serv, please create a Campus Logic account.

Campus Logic allows students to submit their financial aid verification documents and financial aid appeals electronically.

Financial Aid Forms

Financial Aid Dates and Deadlines
Financial aid is awarded on a first-come, first-served basis. The school will review your application and may request more information if necessary. You will receive an award letter once the College has received your Student Aid Report (SAR) from the federal government. Click here for more information.

Update on Financial Aid Office's Money Monday Lab on Main Campus

Starting August 12th, we are transitioning from a walk-in format to scheduled appointments for the Money Monday Lab. This change will offer students a more personalized and tailored experience during their visits.

Day: Mondays (except holidays)
Time: 2:00 PM to 4:00 PM
Where: Financial Aid Office - Main Campus: Building B - Student Services 

To schedule an appointment, please click one of the following links, select your preferred date and time slot, and enter your details:

Money Monday Lab

Money Monday Lab 2

Once you have completed the above steps, you will receive a confirmation email with further instructions.

Counseling
Location: Building B, Main Campus

Call (831) 755-6820 or follow the link below to schedule a 30/60 minutes online/in person counseling appointment.

Schedule a Counseling Appointment

This includes help with:

• Educational plans
• Changing your major
• Career and transfer
• Transcript evaluations
• Nursing
• Student Equity Programs
• Academic alerts or dismissals

Services are available on the Main Campus and at the Soledad, King City, and Castroville Education Center. Visit the Virtual Front Desk to get connected to a counselor for a quick 10-15 minutes session. The Virtual Front Desk is staffed Monday through Friday 9am-12pm / 1-5pm (subject to change).

Zoom Link 

---

Student Success Center
Location: Building N, Room 4, Main Campus

The Student Success Specialists in the Student Success Center offer support to all Hartnell students to help them reach their academic goals. Students can receive assistance with applying to Hartnell College, registering for classes, completing FAFSA, resetting passwords, Academic Notice/Dismissal, having conversations about career guidance, finding programs to support academic success, and so much more."

You can schedule an appointment with a Student Success Specialist via the link below:

Schedule an Appointment

Or Contact the Student Success Center via email at studentsuccess@hartnell.edu or via phone at (831)770-7060.

---

Panther Learning Lab (Tutoring Services) 
Location: Building B 2nd Floor, Main Campus

The Panther Learning Lab serves students online and in person in Building B, with tutoring and supplemental instruction.

Our Fall Hours (online and in-person) will be: Monday-Thursday 10am - 6pm, Friday 10am - 3pm. More information is available here.

---

Career & Transfer (CAT) Hub
Location: Building A, 2nd Floor, Main Campus

The CAT Hub offers services to connect students with career and transfer opportunities. We provide support for career exploration, employment preparation, and transfer assistance. Additional information can be found online at the Career and Transfer HUB.

---

Hartnell College Library
Starting Monday, August 26, The Library resumes normal business hours. See Library Hours for days and times.

Library Lockers

The Hartnell Library now offers an innovative solution to make it easy for you to access and return library items - Amazon locker style!

Students can conveniently request items from the main campus library online, have them delivered and placed inside a locker for pick up. When you are done with the reading material, all that is required is to place the items back in one of our designated secure lockers, and the library will take care of the rest.

Delivery service is available at all four Hartnell campuses (Castroville, Alisal, Soledad, and King City), then pick up their books on or after an assigned time.

If you have any questions, please get in touch with the library at (831) 755-6872 or email circ@hartnell.edu.

---

SOUL Center
Location: Building C, Main Campus

The S.O.U.L. (Support of Undergraduate Life) Center, formerly known as Basic Needs Center, provides and connects students to essential services relating to food, stable housing, financial stability, and wellness security. Our Mission is to provide students with support programs, awareness, and resources essential to meeting their basic needs and promoting academic success. At the SOUL Center, we understand that basic needs must be approached in a holistic manner, and our staff is committed to providing a safe environment that fosters compassion and respect, and welcomes diversity. Additional information can be found online.

---

Timely Care

Timely Care is a 24/7 mental telehealth service that is available to all Hartnell students -- FOR FREE. You will be able to talk to a licensed provider from your smartphone or any web-enabled device within minutes. Licensed providers are available to offer mental health support via phone or secure video chats. Learn more here.

---

Child Care

Location: Main Campus

The Hartnell College Child Development Center is registering students now for Fall 2024, with morning and afternoon sessions. Care at the center is free to most families.

For more information, call (831) 755-6945 or email: cdc@hartnell.edu.

Enrollment Services (Admissions and Records)
Location: Building B, Main Campus

Admissions & Records Office assist students with adding/dropping courses, add authorization, holds/restrictions, updating student information, transcripts, and more. 

Important links: Student Semester Calendar & Deadlines

Mi CASA UndocuScholar Resource Center

Location: Building B, Room 204A, Main Campus

Mi CASA is open to all undocumented students, their families and the community. Mi CASA provides specialized services for all UndocuScholars.

UndocuScholars registered with Mi CASA receive additional benefits.  For more information please contact us at micasa@hartnell.edu or call 831-755-6723 or visit us online.  

---

Salinas Valley Promise Program

Salinas Valley Promise (SVP) is a program for first-time, full-time college students. Students must apply during the application window before the beginning of their first term. For more information please contact us at svp@hartnell.edu or call 831-755-6723 or visit us online.

---

Umoja

Umoja, (Kiswahili for “unity”) is a community and critical resource dedicated to enhancing the cultural and educational experiences of our California Community College students. The Umoja Community serves African American, African Heritage, and other students; believing that when the voices and histories of students are deliberately and intentionally recognized, students develop self-efficacy and a foundation for academic success. For more information, contact the Office of Equity Programs at (831) 755-6723, by email at umoja@hartnell.edu or visit Umoja Community.

---

LGBTQIA+ Support 

Location: Building C, Room 140 (former Game Center)

Hartnell College recognizes the importance of creating an inclusive and equitable environment for all members of the campus community, including those who identify as part of the LGBTQIA+ community.

The Office of Equity Programs (OEP) supports LGBTQIA+ students in a variety of ways depending on their individual needs.

Services include:

• Pride Lounge-A welcoming and safe space for students regardless of sexual orientation, gender identity/presentation, ethnic heritage or cultural background. 
• Access to Office of Equity Programs Academic Counselors
• Access to our online directory of campus LGBTQIA+ Allies
• Online Resource Directory
• Community of support & advocacy

For more information contact the Office of Equity Programs at (831) 755-6723 or by email at oep@hartnell.edu or visit LGBTQIA+ Support

---

EOPS

Location: Building B

Extended Opportunity Program and Services is a state-funded program that aims to help low-income and underrepresented students succeed in college. EOPS provides academic counseling and other supportive services to assist students while they attend Hartnell College.

---

TRIO

The two Student Support Services/TRIO Programs support three hundred low-income, first generation and eligible disabled students with academic development, college requirements, and motivation toward the successful completion of their postsecondary education with the ultimate goals of college graduation and university transfer. Visit TRiO Student Support Services for additional information.

---

DSPS 

The Department of Supportive Programs and Services (DSPS) provides a wide range of services/accommodations to students with disabilities that are enrolled at Hartnell. 

If you have, or suspect you may have, a disability that impacts your education, please contact the DSPS Office to determine your eligibility for accommodations. DSPS is located in the Student Services Building B, Room 107, Phone: (831) 755-6760. We are open Monday-Friday from 8:00am - 5:00pm.

The Hartnell College CatCard (electronic ID card) is the Hartnell College students' official identification, library card, and on-campus debit card. 

Visit the CAT Card webpage to learn more.

Questions related to your funds on your CatCard can be answered at the Hartnell Business Office, email business-office@hartnell.edu

Important information on Cat Card services

Students must show the Monterey Salinas Transit (MST) bus driver the electronic card with the current semester stamp. Fall 2024 free ridership valid dates are: August 19 through December 20, 2024.

For additional information contact the Office of Student Life.

On Campus Dining

Location: Building C

The Grille is located in the College Center. Inside you will find a wide variety of food and drinks.

Hours:
Monday - Thursday from 7:30am - 7:00pm 
Friday from 7:30am - 2:00pm

Vending machines are also located throughout campus.

---

Starbucks

Location: Building C

Hours:
Monday - Thursday from 7:30am - 7:00pm
Friday from 7:30am - 2:00pm

Both The Grille and Starbucks close during holidays and school breaks.

---

Hydration Stations

Hydration stations are on the Main campus in buildings A, B, C, F (2), H and K, as well as at the centers.

---

Feminine Products

Free menstrual products are available in the women's restroom in the Student Center, Building C at the main campus.

---

Lactation Rooms and Pod Locations

• Main Campus, Room O-105 & J-114
• Alisal Campus, Room AC-207
• Castroville Center, Room C-117
• Soledad Center, Room SC-115
• King City Center, Room KC-232

Location: Behind Building C, Main Campus

Bookstore Hours 

Monday - Thursday, 9:00 am - 4:30 pm
Friday, 9:00 am - 1:00 pm

Visit the Hartnell College Bookstore  website (External)

Transportation

Monterey-Salinas Transit (MST) buses are serving Hartnell College students at all locations and travel is free within the entire MST system during the Fall and Spring semesters by presenting the Hartnell CatCard (Electronic ID).

Students can board all MST routes by showing the bus driver the electronic card with the current semester stamp. Fall 2024 free ridership dates are valid August 19 through December 20, 2024.

Note: Line 47 to and from Main Campus to the Alisal Campus is now active.

The new free user-friendly Transit App gives passengers real-time bus arrival information on their iPhone or Android device. The app shows next bus arrivals, locates their nearest bus stop, and allows the user to set alerts for preferred routes. The app is available at Transit App.

---

On Campus Parking

Avoid parking fees by purchasing your Fall 2024 parking permit early. Students can purchase parking permits online through PAWS Self Serve two weeks prior to the start of the semester. Permits can be picked up at the cashier's office located inside Building B during normal business hours.

Permit fees:

$40 each per semester (fall/spring/summer).
$20 each for Financial Aid students
$2 daily parking pass with no permit

To avoid parking violations, please avoid the following:

• Do not park in spaces marked STAFF
• Do not reverse into any parking space on campus. All parking is “head first”.
• When parking, please try to stay inside the marked lines.
• Overnight parking is prohibited

Cashiers Office

Location: Building B, Main Campus

Week of Welcome Week Extended Hours

Monday, August 26 - Thursday, August 29 - 8:30 am - 5:30 pm

Friday, August 30 - 8:30 am - 4:30 pm

Monday, September 2 - Thursday, September 5 - 8:30 am - 5:30 pm

Friday, September 6 - 8:30 am - 4:30 pm

Starting on Monday, September 9

Cashiers Hours - Open Monday through Thursday 8:30am - 4:30pm, Friday 9am - 1pm

See Something, Say Something!

Hartnell College provides a number of services to help educate the campus community on how to avoid being a victim of a crime. Printed information is available on various topics, including sexual assaults, family violence reduction, battered women, and so forth.  Below are some steps to take to ensure you are not a victim of crime:

• Remember to keep your car locked and to put valuables in the trunk or take them with you;
• Do not leave valuables in lockers;
• Walk in a group or with another student at night; and,
• See the Crime Prevention, Safety, and Service Programs information

If you are the victim of a crime, contact the Campus Safety Office as soon as possible by calling (831) 755-6888, or by using a Blue Light Emergency Phone.  Also, please remember that safety officers are available to provide a safety escort service to ensure your safety.

If you happen to see something suspicious, do not hesitate to contact the Campus Safety Office with a description of the person, their vehicle, what they are/were doing, and where they were located. This may save a fellow student from suffering the frustration associated with being a victim.

Remember, Campus Safety is a team effort!  The Campus Safety Officers are here to serve and assist you, and we need your help to maintain a safe campus that is conducive to learning. The Public Safety Office is located (E115) for those who wish to come seek assistance in person or at the security kiosk located at the roundabout. They can also assist with parking inquiries.

Click here to visit the Hartnell College Crime Prevention Resource Page

As a student, you will learn a new language that might be confusing. Below is a guide to common terms to help make your experience as a student easier.

Fully Online – Asynchronous with no defined meeting times
You are in a web-based course. 

Fully Online – Asynchronous with scheduled meeting times
You are in a web-based course with OPTIONAL scheduled meeting times.  

Fully Online – Synchronous
You are in a web-based course with MANDATORY SCHEDULED online meeting times as listed.  

Fully Online – Hybrid Synchronous/Asynchronous
You are in a hybrid, web-based course with some MANDATORY SCHEDULED online meeting times as listed and additional online content.  

Hybrid
Online and Face-to-Face

Synchronous Lecture/Lab – Online
You are in a hybrid course, that requires face-to-face and online teaching.

Face-to-Face
Your class will take place at one of our campuses, in a classroom.

The District shall provide access to its services, classes, and programs without regard to national origin, religion, age, gender, gender identity, gender expression, race or ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, veteran status, physical or mental disability, pregnancy, or because they are perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics.

All courses, including noncredit classes, shall be conducted without regard to the gender of the student enrolled in the classes. As defined in the Penal Code, “gender” means sex, and includes a person’s gender identity and gender expression. “Gender expression” means a person’s gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth. The District shall not prohibit any student from enrolling in any class or course on the basis of gender. Academic staff, including but not limited to counselors, instructors, and administrators, shall not offer program guidance to students which differs on the basis of gender. Insofar as is practicable, the District shall offer opportunities for participation in athletics equally to male and female students.