This information is provided to help students be successful in their online courses and know how to remotely access student support services via the internet or telephone. We will continue to add content over time, so check back frequently. If you don't find what you need, contact us.
Academic Support
Please contact an academic counselor if you have questions about courses and your educational plans.
To make a counseling appointment: Use the online Counseling Appointment Request Form. This link is also on the general counseling webpage, under “Counseling Appointments” link, and students will need to complete the form to request a counseling appointment.
Contact the Hartnell Counseling Office by email at counseling@Hartnell.edu or call (831) 755-6820. Leave a voice message with your name, contact information and the purpose of your call. A staff member will get back to you as soon as possible.
INTRODUCTION TO ONLINE LEARNING
If you're new to online learning, or struggling to adapt, the California Community
Colleges System offers a comprehensive introduction to online learning, called "Preparing for Online Learning." You'll find more helpful information on this page.
CANVAS (online learning platform)
Canvas is Hartnell’s virtual platform for online learning.
Quick-start guide (PDF)
Your Canvas notification preferences
CSin3 PROGRAM
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The CSin3 program is accepting applications starting September 7, 2020 until the cohort is full or the end of May 2020 for Cohort 9, which begins Fall 2021. Current high school seniors and college students with fewer than 30 college units are welcome to apply. Please visit CSin3.com for information.
CSin3 staff and faculty contacts:
- Mindy Sanchez-Ryan, Program Assistant misanchez@hartnell.
edu - Sathya Narayanan, Co-Director snarayanan@csumb.
edu - Utsab Saha, Education Coordinator usaha@csumb.edu
- Mindy Sanchez-Ryan, Program Assistant misanchez@hartnell.
CSU ADMISSIONS FOR COMMUNITY COLLEGE TRANSFERS
With the COVID-19 pandemic, it has become necessary to adjust some CSU admission requirements and prior guidance to incoming students for fall 2020 and beyond.
Community College Guidance – Incoming Transfers
Fall 2021 Transfers
CSU Applicants
Filing Period: October 1st - November 30th.The CSU campuses will continue to accept "Credit" or "Pass" for transferable college courses to satisfy: A. The Golden Four (English language [A2], oral communication [A1], critical thinking [A3], and mathematics/quantitative reasoning [B4]);
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All other General Education courses; and
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Major prerequisite courses.
To gain admission as an upper division transfer student, you must also have:
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Completed 60 transferable units by Spring 2021. In progress units will be counted by universities.
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Completed Golden Four by Spring 2021: (Oral communication [A1], English language [A2], Critical thinking [A3], and Mathematics/Quantitative Reasoning [B4])
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Completed the CSU GE or IGETC Pattern.
UC Applicants
Filing Period: November 1st - November 30th.The UC campuses will continue to accept up to 14 "Credit" or "Pass" for transferable college courses to satisfy: A. The Golden Four (English language [A2], oral communication [A1], critical thinking [A3], and mathematics/quantitative reasoning [B4]);
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All other General Education courses; and
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Major prerequisite courses.
To gain admission as an upper division transfer student, you must also have:
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Completed 60 transferable units by Spring 2021. In progress units will be counted by universities.
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Completed Golden Four by Spring 2021: (Oral communication [A1], English language [A2], Critical thinking [A3], and Mathematics/Quantitative Reasoning [B4])
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Completed the IGETC Pattern.
UC Transfer Admission Guarantee (TAG)
If You have completed at least 30 units and have a GPA greater than or equal to 3.00. This means you are eligible to get a guaranteed admission into a participating UC.
TAG is available at 6 of the 9 UCs you can apply for transfer. View this presentation for more details on TAG eligibility: What is TAG (PDF)
The Transfer and Career Center is here to support you in your transfer journey. Please see the flyer (PDF) for dates.
Please note that TAG is FREE and it's an additional transfer tool-- It must also be filed between September 1-September 30, 2020 for Fall 2021 Admission.
Students who submit a TAG are still required to submit their UC Transfer Admission Application between November 1-November 30 of each year--and this application is open as of August 1 (through the November 30 deadline).
TAG Workshop
DISABILITY SERVICES (DSPS)
Support for Hartnell students with disabilities is available from the Department of Supportive Programs & Services (DSPS). DSPS can be reached at the main campus by phone at 831.755.6760 or by email at dsps@hartnell.edu for assistance with DSPS specialized counseling, disability accommodations, services, education plans, and assistive technology.
Appointments with DSPS counselors and staff can be made through the DSPS webpage.
DSPS also has a Chatbot, available 24 hours a day, 7 days a week, from each of the webpages on the DSPS website, to answer general questions about registering with DSPS, and how to obtain accommodations and services due to a disability across programs and activities at Hartnell College.
COLLEGE-STUDENT COMMUNICATIONS
Hartnell College Gmail is the primary and official means of communication between
the college and its students. It is your responsability to access and regularly check your Hartnell email.
ENROLLMENT SERVICES
Access to Enrollment Services (Admissions, Financial Aid, Registration, Transcripts) is available by phone and email only.
To contact the office of Enrollment Services on the Main Campus please call (831) 755-6711 or send us information by Fax: (831) 759-6014 or email us at admissions@hartnell.edu or finaid@hartnell.edu.
HIGH SCHOOL EQUIVALENCY PROGRAM
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HEP classes, counseling tutoring and offices services are available online and via telephone. HEP students can access their classes or tutoring online via their phone or personal computer by visiting our website at www.hartnell.edu/hep. For counseling appointments or to receive a call back from our office, students may call our HEP office at 831-770-7070 or email mguerrer@hartnell.edu.
Clases de HEP, consejería, tutoría y servicios de nuestra oficina eastern disponibles via internet o por telefono. Estudiantes HEP pueden acceder a sus clases o tutoría a través de su computadora o teléfono visitando nuestro sitio de internet en www.hartnell.edu/hep. Para agendar citas con nuestros consejeros HEP, estudiantes pueden llamar al teléfono 831-770-7070 y nuestro personal le regresara su llamada o mandar un correo a mguerrer@hartnell.edu.
LIBRARY SERVICES
The library’s Research Resources page gives you access to research articles from more than 40 different databases. Scholarly, peer-reviewed journal and other periodical articles, and over 200,000 electronic books are available through the library’s webpages.
Reference and Circulation Services are available Mon.-Thu. 8 a.m.-9 p.m., Fri. 8 a.m.-4 p.m., Sat. 10 a.m.-2 p.m.
Get research help from a reference librarian by email at reference@hartnell.edu or telephone, 831-759-6078.
For other questions about your library account or books that have been checked out, email library staff at circ@hartnell.edu or telephone, 831-755-6872.
SELF-SERVE STUDENT PLANNER
Access your self-serve student educational planner here. View your ed plan and suggest changes, view catalog, view schedule of classes and
register for cources.
Hartnell Self-Serve Student Ed Planner
- https://hartnell.login.duosecurity.com/
- Also available via Ellucian GO Mobile App
- View ed plan and suggest changes, view catalog, view schedule of classes, register for courses
TEACHER PATHWAY PROGRAM AND MAESTROS
Our program continues to meet with current TPP and MAESTROs students via the Zoom platform, which allows for virtual and phone meetings. We also plan to offer informational sessions for prospective students, also through Zoom. Staff will also continue to be available by email and will hold "office hours" on Google Chat on certain days of the week.
Email Jihan Ejan, director of academic affairs for the Teacher Pathway Program/MAESTROs at jejan@hartnell.edu. Schedule an appointment with her here.
TUTORING (PANTHER LEARNING LAB)
Tutoring and Academic Support Services are available online from the Panther Learning
Lab.
Access the Panther Learning Lab through the Canvas online learning management system or visit the Online Panther Learning Lab for more information. You also can schedule an appointment or request academic support by emailing PLL@hartnell.edu, or by phone at (831) 755-6738 or -6832.
Support Services
Dropping courses or requesting incompletes should be a last option after pursuing all other options. Please contact an academic counselor if you have questions about courses and your educational plans. To make a counseling appointment:
Use the online Counseling Appointment Request Form. This link is also on the general counseling webpage, under “Counseling Appointments” link, and students will need to complete the form to request a counseling appointment.
You may reach the Hartnell Counseling Office by email to counseling@Hartnell.edu or call (831) 755-6820. Leave a voice message with your name, contact information and the purpose of your call. A staff member will get back to you as soon as possible.
Students who are currently seeing one of our therapists may contact them directly for information regarding telehealth.
Students seeking new services may visit the Crisis Counseling and Emotional Wellness website and apply for sessions via computer.
To speak directly to a therapist, call between 10-11 a.m. weekdays at (831) 770-7019.
The office plans to host some Zoom or chat meeting rooms so students can talk about the impact of social isolation.
If students are experiencing a psychological emergency and there is concern about imminent suicide or serious harm to another individual, please call 911.
Resources, tools, and trainings regarding health, mental health, wellness, basic needs and more designed for California community college students are available on the California Community Colleges Health & Wellness website.
Additional Mental Health Resources
Students may request further mental health community resources by dialing 211. Or you may text “courage” to 741741.
The following telephone resources are available:
- The California Youth Crisis line runs 24 hours a day, seven days a week: 800-843-5200. The National Suicide Prevention Lifeline provides confidential assistance to anyone in crisis and their loved ones through a live chat and free 24-hour hotline at 800-273-8255.
- Our LGBTQ students can also contact the Trevor Project by calling 1-866-488-7386 or text START to 678678 for 24/7 information. The Lesbian, Gay, Bisexual and Transgender
National Hotline is available from 1:00 – 9:00 p.m. at
1-800-273-8255. Or call or text the Victims of Crime Resource Center at 1-800-842-8467 for help. - Suicide Prevention Services (877) 663-5433
- Natividad Hospital Emergency Services (831) 755-4300 or 755-4111
- Community Hospital of the Monterey Peninsula (831) 625-4900 or 625-4623
- SAMHSA’s 24/7 Disaster Distress Helpline: call (800) 985-5990, text TalkWithUs to 66746, TTY 1-800-846-8517
Other helpful information:
- How to manage your mental health and cope during COVID-19 (Coronavirus) from Monterey County Behavioral Health
- Mental Health and Coping During COVID-19 from the Centers for Disease Control and Prevention
- Wellness Central is a free online health and wellness resource available 24/7 in your space at yoru pace.
- Each Mind Matters offers resources, tools and activation kits for mental health.
- Parent/Caregiver Guide to Helping Families Cope with the Coronavirus Disease from the The National Child Traumatic Stress Network
- How to engage in social distancing while still getting the social support you need from the American Psychological Association
DISABILITY SERVICES (DSPS)
Support for Hartnell students with disabilities is available from the Department of Supportive Programs & Services (DSPS). DSPS can be reached at the main campus by phone at 831.755.6760 or by email at dsps@hartnell.edu for assistance with DSPS specialized counseling, disability accommodations, services, education plans, and assistive technology.
Appointments with DSPS counselors and staff can be made through the DSPS webpage.
DSPS also has a Chatbot, available 24 hours a day, 7 days a week, from each of the webpages on the DSPS website, to answer general questions about registering with DSPS, and how to obtain accommodations and services due to a disability across programs and activities at Hartnell College.
To contact the office of Enrollment Services on the Main Campus please call (831) 755-6711 or send us information by Fax: (831) 759-6014 or email us at admissions@hartnell.edu or finaid@hartnell.edu.
EQUITY PROGRAMS (Mi CASA, MILE, RSN,SVP, Umoja, WELI)
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Through its new hybrid format, the Office of Equity Programs/Mi CASA staff will continue to serve you and support you in-person as well as virtually in any challenges that you may be experiencing.
Would you like to meet with a counselor or staff member? Have a question? You can call, email, or do a video appointment using zoom. Here are the different ways you can contact us:
In person: Our Office is located at Hartnell's Main Campus: 411 Central Avenue, Building B, Room 204-A, in Salinas.
Our office hours are Monday through Friday, 9:00 AM- 5:00 PM
Virtually: Please visit our Virtual Front Desk; Monday through Friday, 1:00-5:00 PM on regular campus business days.
To leave a voice message call: (831) 755-6723
To contact us using email: oep@hartnell.edu
Or contact us individually:
Adriana Gonzalez Sebastian, Program Assistant I, Equity Programs
agonzalezsebastian@hartnell.edu
Bronwyn Moreno, Director, Equity Programs
bmoreno@hartnell.edu
Chynna Obana, Lead Program Coordinator, Salinas Valley Promise
cobana@hartnell.edu
Miram Vazquez-Gonzalez, Undocu Liaison, Mi CASA
Nereida Oliva, PhD., Faculty Advisor, Rising Scholars Network
Victoria Coleman, Lead Program Coordinator, Umoja
Equity Programs Counseling
Adriana Chavez, Counselor
adchavez@hartnell.edu
Daisy Nunez, Counselor
dnunez@hartnell.edu
For more information about us please find us online at:
Office of Equity Programs Webpage
PROGRAMAS DE EQUIDAD (Mi CASA, MILE, RSN,SVP, Umoja, WELI)
Mientras el colegio se transiciona a clases en híbridas, queremos que sepan que el personal de la Oficina de Programas de Equidad/ Mi CASA están aquí para ofrecer apoyo en persona o virtualmente con cualquier obstáculo que estén experimentando.
Estamos aquí para ustedes! Le gustaría hacer una cita de consejería o con el personal de la oficina? Tienen preguntas? Nos pueden llamar, mandar un correo electronico,o hacer una videoconferencia usando Zoom.
En Persona: Nuestra oficina esta localizada en el Campo Principal de Hartnell: 411 Central Avenue, Edificio B, Salon 204-A, en Salinas.
Nuestras horas de oficina son de Lunes a Viernes de 9:00 AM a 5:00 PM
Virtualmente: Porfavor visite nuestra Recepción Virtual; de Lunes a Viernes, de 1:00-5:00 PM, durante los dias laborables del colegio.
Para dejar un mensaje de voz: (831) 755-6723
Para contactarnos por correo electrónico: oep@hartnell.edu
O contactarnos individualmente:
Adriana Gonzalez Sebastian, Assistente de Programas, Programas de Equidad
agonzalezsebastian@hartnell.edu
Bronwyn Moreno, Directora, Programas de Equidad
bmoreno@hartnell.edu
Chynna Obana, Coordinadora principal: Promesa del Valle de Salinas
cobana@hartnell.edu
Miram Vazquez-Gonzalez, Enlace de servicios y recursos para estudiantes indocumentados, Mi CASA
Nereida Oliva, PhD.,Asesora de la facultad, Rising Scholars Network
Victoria Coleman, Coordinadora principal, Umoja
Consejeria de Programas de Equidad
Adriana Chavez, Consejera
adchavez@hartnell.edu
Daisy Nunez, Consejera
dnunez@hartnell.edu
Para más información encuentranos en línea:
Hartnell Gmail: Students may receive information about their Financial Aid file via their Hartnell Gmail by filling out an Email Authorization Form. The completed form can be returned to finaid@hartnell.edu from your Hartnell Gmail account. The form is valid for one academic year.
Telephone: Students may call the Financial Aid Office at 831-755-6806 to obtain general financial aid information.
Chatbot: Students may utilize the Hartnell Chatbot available on the Financial Aid website. The chatbot is available 24 hours a day and can answer your general financial aid questions.
Please be sure to regularly check our Financial Aid website for more information.
The SSS/TRiO Counseling Faculty and Support STaff are working remotely to provide online course selection, personal and career counseling, as well as the following services for SSS/TRiO students:
- Online student support and priority registration
- Financial aid, scholarships and financial literacy online workshops.
- Bilingual parent online workshops to assist parents with understanding the community college process.
Contact SSS/TRiO staff by email to schedule an appointment or leave a phone message at (831) 759-6013.
nnichols@hartnell.edu
jrios@hartnell.edu
claudiagarcia@hartnell.edu
Someone will contact you or send you a Zoom link/phone number to meet with your SSS/TRiO counselor. If you have a pressing non-counseling issue, you can call Manuel Bersamin at (831) 588-9971.
TUTORING (PANTHER LEARNING LAB)
Tutoring and Academic Support Services are available online from the Panther Learning
Lab.
Access the Panther Learning Lab through the Canvas online learning management system or visit the Online Panther Learning Lab for more information. You also can schedule an appointment or request academic support by emailing PLL@hartnell.edu, or by phone at (831) 755-6738 or -6832.
The Transfer and Career Center continues to serve students via online (Zoom) and in
person counseling appointments. In addition, we have a variety of transfer and career
resources on the designated links on our webpage (i.e. self-guided career planner, how to request an appeal for transfer admission,
etc.)
For upcoming events: https://www.hartnell.edu/support/cat/transfer/transfer-and-career-center-events-and-workshops-0.html
For more information, contact Program Assistant Fatima Barron at fbarron@hartnell.edu
The Veterans Services Center continues to serve student veterans and dependents virtually, via email, Zoom (counseling) and phone. Students can contact the Veterans Service Center by emailing staff whwo are responding to questions and/or concerns every day.
For benefits and program services questions, students can contact the Veterans Certifying Official, Ligia Polio, at lpolio@hartnell.edu; for education planning, graduation and appointments, contact Veterans Counselor Gemma Uribe-Cruz, at guribe@hartnell.edu. If students veterans need to make appointments with the veterans counselor, go to www.hartnell.edu/students/prorams/vsc/index.html, to reflect the most up to date information in regards to benefits an school shut-down.
Computer and Internet
Hartnell Main Campus: Until further notice, Hartnell College is providing wireless
internet service in Parking Lot 4 on the Main Campus in Salinas. This is intended
to assist students who lack reliable internet at home. Wireless service will be available
daily from 6:30 a.m. to 10:30 p.m. Parking Lot 4 is on the south side of Building
J (visual arts) between the pool and the tennis courts. It is accessible only from
West Alisal Street. Please remain in your vehicles and observe social distancing while using
this service. Hartnell is working to also provide this service on the Alisal Campus
and at the King City Education Center and will inform students when it becomes available.
COMCAST: Internet Essentials Free to New Customers
Low-income families who live in a Comcast service area can sign-up for Internet Essentials from Comcast. New customers will receive 60 days of free Internet Essentials service,
which is normally available to all qualified low-income households for $9.95/month.
Additionally, for all new and existing Internet Essentials customers, the speed of
the program's internet service has been increased from 3 to 25 Mbps downstream and
3 Mbps upstream. That increase will go into effect for no additional fee, and it will
become the new base speed for the program going forward.
Comcast: Pausing Data Plans
With so many people working and educating from home, Comcast wants customers to access
the internet without thinking about data plans. Therefore, they are pausing their
data plans for 60 days, giving all customers unlimited data for no additional charge.
Comcast: No Disconnects or Late Fees
Comcast will not disconnect a customer's internet service or assess late fees if they
contact Comcast and let them know that they can't pay their bills during this period.
The company says its "care teams" will be available to offer flexible payment options
and can help find other solutions.
AT&T or SPRINT: California Connects Mobile Internet
California Community Colleges students are eligible for the California Connects Mobile
Internet service. This new mobile hotspot service, powered by AT&T or Sprint, offers
nationwide 4G LTE connectivity and allows users to connect up to 10 WiFi enabled devices
for up to 10 hours on a single charge, no contract required, for $19.99 a month. More
information is available at https://foundationccc.org/What-We-Do/Student-Success/California-Connects
XFINITY: Free WiFi
Xfinity WiFi hotspots across the country will be available to anyone who needs them
for free – including non-Xfinity Internet subscribers. See a map of Xfinity WiFi hotspots
in Salinas, Gonzales and King City at https://www.xfinity.com/wifi. Once at a hotspot, consumers should select the "xfinitywifi" network name in the
list of available hotspots, and then launch a browser.
CHARTER COMMUNICATIONS (Spectrum): Free WiFi
Charter Communications will offer free Spectrum broadband and WiFi access for 60 days
to households with K-12 and/or college students who do not already have a Spectrum
broadband subscription at any service level up to 100 Mbps. More information is available
here: https://www.spectrum.net/support/internet/coronavirus-internet-offer-students/
To enroll call 1-844-488-8395. Installation fees will be waived for new student households. Charter/Spectrum hotspots are located in Gonzales and King City. The full coverage map is here: https://spectrum.cellmaps.com/charter-fullscreen.html#/#c=36.207462234580845,-121.13485545501709&z=15&term=King%20City,%20CA,%20USA
CITY OF GONZALES: Free Hotspots
The City of Gonzales will distribute free hotspots to city residents this Thursday
and Friday, March 26-27, from 1-2:30 p.m. in the Toots Vosti Memorial Recreation Center,
107 Centennial Drive, Gonzales. Proof of residency at a Gonzales mailing address is
required (no P.O. boxes). To contact the city, visit https://gonzalesca.gov/ or call (831) 675-5000.
Communications
COLLEGE COMMUNICATIONS
Coronavirus-related college communications
For information or questions about college communications, email Scott Faust, director of communications & marketing.
The HCCD Board of Trustees is the elected governing body responsible for the college’s policy and governance. The board includes a student trustee.
INSTRUCTOR-STUDENT COMMUNICATIONS
Faculty have been asked to communicate their plans for alternate instruction and expectations to students by email or through My Hartnell (P.A.W.S.), as well as how they how you can contact them, where to look for assignments, readings and feedback, and how they will communicate with you. They also are advised to ask you:
- To check your notification preferences in Canvas.
- Whether you have the appropriate technology to access your class.