Projector Support Portal

projector iconProjector Support

Do you want to learn more about using the projectors in the smart classrooms on campus? Check out the various support resources below, which will walk you through the process of connecting to the overhead projectors and troubleshooting common connectivity issues. If you need help, submit an IT Request in the Campus Services Portal.

GUIDES & DOCUMENTS

FAQs: View frequently asked questions to help you troubleshoot common connection issues!

Smart Room controls: follow this guide to learn the basics of using the Smart Room controls

Instructional Videos

Classroom Projectors: Connecting your laptop to the projector (single projector)

Classroom Projectors: Using the dual screen projectors

 

Frequently Asked Questions (FAQs)

If none of the troubleshooting steps below work, call the IT HelpDesk at (831) 755-6789.

Why isn't my laptop screen displaying on the projector?

If you've already connected the cable to your laptop and you've selected the correct input, you might need to hold down the windows key and tap the "p" key on your keyboard to duplicate your screen. This will allow your laptop screen to project properly, and allows for the correct display of presenter mode in PowerPoint.

Why won't the document camera work?

Make sure the document camera is plugged into the cord labeled HDMI OUT and "Doc Camera" is selected as the source.

Why isn't the audio working?

Right click on the speaker icon to the lower right of your computer screen and select "Playback Settings" (or, if you have Windows 10, select "Sounds" and click the "Playback" tab). Right click each option and select "Test" until you hear the sound coming from the room speakers. Right click the same option once more and choose "Set as Default Device", then "OK". You should now be able to hear the sound coming out of the classroom speakers.

Why is the computer monitor for the classroom teaching station black?

Try turning on the monitor by pressing the power button. If the monitor still won't turn on, double check to make sure there are no loose plugs in the back of the screen.