Supplemental Paid Sick Leave Poster
Supplemental Paid Sick Leave Poster (Spanish)
COVID-19 2022 Supplemental Paid Sick Leave (SPSL) Request Form

MetLife Employee Assistance Program (EAP) is available to employees who are struggling with feelings of isolation from shelter-in-place restrictions, struggling to accept new or lost routines or simply feeling overwhelmed with so many changes occurring at once. LifeWorks is the district’s partner in providing help to employees coping with difficult life situations related to COVID-19, as well as unrelated events such as relationship conflicts, death, financial uncertainty and more.   Employees can review both the attached and online information provided by LifeWorks: 

You can also contact LifeWorks directly by calling 1-888-319-7819 if feeling anxious or simply out-of-sorts. When you call, identify yourself as a Hartnell employee.

Additional resources from LifeWorks:

AIM Youth Mental Health Organization has shared a list of national, state and Monterey County resource agencies who are ready to support all our employees, the local community and community at large. (Most of the listed resources are providing service virtually, but some in-person options remain).

MCSIG will cover any claims related to COVID-19 testing, including office, urgent care and emergency room visits related to COVID-19 testing. MCSIG members will not be charged any copays, coinsurance, and deductibles related to COVID-19 testing. (Members registered with Blue Shield should have already received an email notification of this coverage information.) 

Although the MCSIG office is closed to the general public, MCSIG members can still call Customer Service for assistance. 

(831) 755-8055

*CompleteCare Members:  J&K (our consultant) has resumed processing claim and premium reimbursements. Members can call 877-872-4232 to inquire about the status of their reimbursements. 

Teladoc doctors can answer questions about COVID-19, evaluate risk, and provide support by phone or video and help relieve symptoms for affected MCSIG members. At no charge, members can request a consultation from their Teladoc app, Teladoc.com or by calling 1-800-TELADOC (835-2362). Other free tele-health consultations include general medical services, behavioral health, and dermatology.

The Professional Development Center (PDC) contains resources to assist employees working remotely.

• Quick Start Remote Work webpage contains resources for ConferZoom virtual meeting/conferencing; ShoreTel phone forwarding to personal phone numbers and attaching voicemails to emails; and, accessing virtual desktops when specialized program access is necessary.
• Additional training on remote work resources is now being offered. Register for training through the PDC Training Calendar & Registration.   

While most employees are new to remote work, we appreciate those who are familiar with the help they have provided to coworkers. We also want to remind everyone that although you are working your regular hours remotely, please be diligent/vigilant about doing the following:

• Taking daily work schedule breaks in the morning and afternoon.
• Taking your lunch break away from any work-related tasks including computers and work phone notifications
• Staying in frequent communication with your dean/manager and others in your workgroup.
• Using available work tools to help other employees know when you are not available remotely (e.g., email signatures, Google Hangout status, etc.).

Additional resources for working remotely from Keenan:

• Working Remotely Microlearning Series
• Think Ergonomics

For administrators, here is a guide to managing your (newly) remote workers.

Be wary of emails that attempt to get you to share your password as a requirement for working remotely. Attackers will often try to exploit an existing relationship by posing as a person you know or trust (such as a colleague or supervisor) and by creating a sense of urgency.

The following links provide additional guidance on how to recognize attempts at phishing and social engineering:

• Avoiding Social Engineering and Phishing Attacks from the US Department of Homeland Security
• Two Simple Rules That Can Spot Nearly Every Email Phishing Scam from Digital Check

Cybercriminals generally tailor email and web-related scams to current topics and trends. With news headlines dominated by information related to pandemics, coronavirus, and COVID-19, you must remain vigilant for scams centering around these subjects. Be cautious and take basic online safety precautions when seeking information regarding COVID-19, including:

• Avoid clicking links in unsolicited email and do not open email attachments from senders you do not recognize.
• Never give out personal financial information through email.
• Use legitimate websites as sources of information regarding COVID-19.

Remember, legitimate services and sites, including the district, never have a reason for you to send them your password. In addition to email, there is at least one known COVID-19 outbreak map being circulated from a non-legitimate website. This particular map loads malware onto the system where it is visited. It is safe to assume that this will also be a commonly used tactic as individuals continue to use resources such as these maps to educate themselves on the current pandemic.

Whether you are using a district-issued device that connects directly to district resources or accessing these resources via a remote desktop connection, avoid storing district data on your personal device.

Read BP and AP 3720 - Computer, Electronic Communication and Network Use. It is imperative that you understand what is considered high-risk and confidential data and what precautions must be used when sending or storing high-risk or confidential data.

Enable firewalls to adequately protect your computer/system. This includes activating and/or enabling anti-virus software, regularly updating your operating system, and enabling the firewall on your operating system. The following are links to activate the delivered firewall functionality on both Windows and Mac OS:

• Windows Firewall
• Mac OS Firewall

If you are using a personal device and don't have antivirus software installed, then you can get free anti-virus programs for your Windows or Mac OS device via the following links:

• Windows – Avast Antivirusfor Windows or Zone Alarm Antivirusfor Windows
• Mac OS – Avast Antivirus

Avoid Public WiFi

• If necessary, use a personal hotspot. Public WiFi can introduce significant security risks and should only be used if absolutely necessary.

Protect Your Password

• Password protection or other appropriate access controls must be enabled on any personal device you use for remote access. If the personal device is to be used by other persons (such as your family members), a separate password/access control protected profile should be setup for the employee, which cannot be accessed by other individuals.
• Never share your district password(s) with anyone, including family members.

It is your responsibility to report any information security incidents to the IT department.

• Submit an IT Request in the Campus Services Portal.
• Call (831) 755-6789 (press 1 for urgent issues and 2 for non-urgent requests).